Effective Date: May 13, 2025
Introduction
Dexter Axle Company LLC ("we", "us", or "our") is committed to protecting the privacy of our customers, users, drivers, and partners. This Privacy Policy explains how we collect, use, share, and protect personal and vehicle-related information when you use our Smart Trailer platform, including our website, mobile app, telematics devices, and related services (collectively, the "Services").
By using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide and improve our Services. This may include information you provide to us (e.g., your name) and information we automatically collect from you (e.g., GPS location):
a. User Information
- Name, email, phone number
- Login credentials and account information (except passwords)
b. Vehicle Data
- Vehicle make, model, year, color VIN
c. Telematics & GPS Data
- Real-time and historical GPS location
- Route history, idling time
- Odometer readings
d. Usage & Device Data
- IP address, device type and version
- Usage logs (access times, features used)
How We Use Your Information
We use the collected data for the following purposes:
- To provide real-time tracking and fleet management
- To monitor driver behavior
- To generate reports
- To communicate important system notifications
- For billing and account management
- To ensure safety, compliance, and legal obligations
Sharing and Disclosure
We do not sell personal or vehicle data. However, we may share information in the following cases:
- With authorized users of the same fleet (e.g., managers, dispatchers)
- With third-party service providers assisting with hosting, analytics, or customer support. All third-party services provide the same or equal protection of user data as stated in this privacy policy.
- To comply with legal or regulatory requirements, including law enforcement requests
- In case of a merger, acquisition, or asset sale
Data Retention
We retain data only as long as necessary for business, legal, or regulatory purposes. You may request deletion of certain data, subject to retention requirements.
Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure data storage. However, no system can be completely secure.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access or correct your personal data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
Please contact us at +1(574) 295-7888 to exercise any of these rights.
International Data Transfers
If you access our Services from outside the United States, your data may be transferred to and processed in the United States or other jurisdictions. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our Services are intended for businesses and are not directed toward individuals under the age of 16. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by updating the "Effective Date" and may also notify users directly where required.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Dexter Axle Company LLC
2900 Industrial Parkway East, Elkhart, IN, USA 46516
+1(574) 295-7888